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Appointment Booking


Appointment-free Services

A number of services can be obtained without prior appointment:

  • collecting your electronic residence permit (after application procedure)
  • signing a formal obligation ("Verpflichtungserklärung")
  • collecting your PIN for the electronic residence permit
  • submitting a notice, in case you have lost your electronic residence permit
  • issuing certificates or confirmations (with exception of confirmations for longer stay abroad)
  • information and applications for asylum seekers

How to Book an Appointment

You are required to book an appointment for any application or renewal of a temporary or permanent residence permit for you or your family members.

Please note: Qualified professionals and executive staff from abroad find here further informations.

All other persons can use our contact form to book an appointment.

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Service Points

Appointments can also be booked directly at our Service Points. Service Points are located in the following waiting areas in our office building:

Initial letter of applicant's surname:

A-D:  Waiting area 01

E-K:  Waiting area 02

L-R:  Waiting area 03

S-Z:  Waiting area 04

Cancellation of appointments:

It is important that you cancel or re-schedule in a timely manner, if you cannot attend the appointment you have booked.